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Privacy & Cookie Policy, (hereinafter Tandek) does not collect any information that enables us to determine your actual identity (“Personal Information“) before, during or after your visit to our Website, other than Personal Information you voluntarily supply to us (e.g. by submitting information on our “Contact Us” page or leaving a comment and your name on our blog).

In compliance with the General Data Protection Regulation UE 679/2016 (GDPR) relating to personal data protection, you are hereby informed that all the personal data that you provide us with through the website directly or indirectly through your navigation, will be processed by Tandek shpk, owner of the above mentioned website, with corporate domicile in Tirana (Albania), Rruga Elbasanit, Pallati 2G, Apt 1, Kati 2 and Tax Number L51902016S. Tandek processes your personal data with the purpose of providing customers with information relating to the social object of the company and about our products and services.

When you provide Personal Information directly to us via the Website or email, it is used by Tandek solely for the purpose identified at the point at which you provide the information (e.g. for general marketing purposes or to notify you regarding updates to our products and services).

In some cases, we might send commercial information relating to our products and services based on our legitimate corporate interests. In those cases, you can always oppose or unsubscribe to our data bases for commercial communication purposes.


Statistical information

This website collects statistical information from the user by storing cookies on the visitor’s hard drive. To collect this information and submit it to a statistical treatment for Tandek, Google Analytics’ services are used; this implies that the collection and storage of the indicated information (hereinafter, the procedures) is done through “cookies” directly between the user’s browser and the Google Analytics server. When the user connects again with this website, the server will recognize the number stored in the “cookie”, as indicated, providing the anonymous information referred to. The procedures are managed and controlled exclusively by Google Analytics.

If you want to know the privacy statement and Google Analytics’ cookies and privacy policies, you can do so at this address: answer/6004245?hl=en

Personal information

We do not collect Personal Information such as your name, address, phone number, e-mail address, credit card information, financial account numbers or health related information unless you voluntarily supply it to us.  We do not link or combine Personal Information with Statistical Information.
We appreciate that, in certain jurisdictions, an IP address may be considered Personal Information.  As such, we take steps to ensure that the IP addresses which we process does not identify you.


We use appropriate technical, organizational and administrative measures to protect any Personal Information we process about visitors to our Website and/or users of our Platform.

The period of preservation of your data will be that necessary for the maintenance of the contractual relationship and, once it is completed, by the legally established maximum as appropriate. Following that, we aggregate the information and retain it for analytical purposes.


If we change our Privacy Policy, we will post those changes on this page in addition to updating the “Last Updated” date at the top of this webpage.  If we make material changes, we will notify our customers more directly, for example by posting a notification or message on our website or by emailing you prior to such changes taking effect.  We encourage you to review this Privacy Policy frequently to stay informed of the latest modifications.


At any time, you can exercise your rights relating to the processing of your personal data: access, rectification, erasure, object, data portability and restriction of processing according to the GDPR 16/679 on contacting the following address:

If your complaint is not satisfactorily addressed, and your inquiry or compliant involves human resources data, you may have your complaint considered by the Albanian Supervisory Authority (Komisioneri per te drejten e informimit dhe mbrojtjen e te dhenave personale, to defend your personal data processing rights.

What are cookies?

Cookies are small data files that are sent to the User’s computer, smartphone or other access device when he/she visits a website and allow browsing information to be obtained and collected, and may even recognise the User’s computer or device.

Cookies are essential for using the Internet and offer countless benefits in terms of interactive services, making it easier to use and browse websites. Cookies cannot harm your system, and are used to identify and resolve errors in accessing web pages or their services. uses cookies to collect information about use of its website by users and to improve their browsing experience. By accepting all cookies users accept and agree to storing cookies on their system or electronic device for the aforementioned purposes. Moreover, you hereby recognise the possibility of rejecting the processing of such data or information by setting your browser to reject cookies. However, the option to block cookies in your browser may prevent enjoyment of all‘s features.

Blocking cookies:

The cookies installed on your system can be permitted, blocked or deleted via the browser settings, in accordance with the following instructions:

Google Chrome: Tools → Settings → Show advanced options → Content settings → Cookies → Block third-party cookies and site data.

Mozilla Firefox: Tools → Options → Privacy → Privacy → History → Use custom settings for history (uncheck all boxes).

Internet Explorer: Tools → Internet Options → Privacy → Setting for the Internet zone (move the slider up to block all cookies).

Safari: Edit → Preferences → Privacy → Block cookies (select “always”).

Or through the following links:

Cookie settings in Internet Explorer es-es/windows7/how-to-manage- cookies-in-internet-explorer-9
Cookie settings in Chrome chrome/answer/95647?hl=es
Cookie settings in Firefox es/kb/habilitar-y- deshabilitar-cookies-que-los- sitios-we
Cookie settings in Safari PH17191?locale=es_ES
Moreover, private mode can be enabled in most browsers to delete cookies after the visit.

Finally, reserves the right to amend the Cookie Policy at any time. Users should therefore check the Cookies Policy regularly.


If you have any questions, comments or concerns about this Privacy & Cookie Policy, then please contact us:

Phone: +355 4230 1616
Address: Rruga Elbasanit, Pallati 2G, Apt 1, Kati 2, 1010, Tiranë, Shqipëri

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